Grecian Studios Membership Terms of service.
This document sets out the terms and conditions (“Terms and Conditions”) that apply to the coworking membership that You have purchased on a ‘monthly’ basis from Hollowell Limited, a company incorporated in the Isle of Man (under company number 106266C) whose registered address is at First Floor, Jubilee Buildings, Victoria Street, Douglas, Isle of Man, IM1 2SH.
These Terms and Conditions combined with the details (including charges) forming the Grecian Studios Membership (here forth “GS Membership”) set out the terms on which Your GS Membership will be managed by Hollowell Limited (the “Operator”).
1. Interpretation
The following definitions and rules of interpretation apply in these Terms and Conditions.
“Access Hours” has the meaning given to it in clause 2.4.
“Additional Services” means any services in addition to the Services that we agree to provide to You from time to time, including the Virtual Office Service as set out in clause 3.
“Coworking Space” means dedicated shared workspace at 118 Grecian Crescent which has been allocated, by Us, for use by our GS Members.
“Grecian Studio Pricing” means the charges applicable to Your GS Membership, as set out in the GS Membership (updated from time to time) and/or as stated in clause 2, for the avoidance of doubt, where there is any conflict between the fees set out on our website and the fees in these Terms and Conditions, the fees stated on our website will apply.
“GS Membership Manager” means the member of the Operator personnel designated by Us to be Your contact person for the purposes of managing Your membership and dealing with any requests, issues or concerns. They are available at hello@grecianstudios.co.uk.
“Premises” means the 118 Grecian Studios coworking space, Studio 1, kitchen, breakout area and WC.
“Regular Business Hours” means the hours on the Business Days on which the Premises is available to (i) provide any applicable Services, (ii) maintain and service the Premises, and (iii) deal with any issues or queries that arise, being 9am to 6pm Monday to Friday.
“Regular Business Days” means the day(s) on which Hollowell Limited are available to provide (i) any applicable Services, (ii) maintain and service the Premises, and (iii) deal with any issues or queries that arise, being Monday to Friday, excluding any public holidays in England.
“Services” means the facilities and services available to You (as provided by us) under Your GS Membership, as more particularly defined at clause 2.4.
“We”, “Grecian Studios” or “Us” means Hollowell Limited incorporated and registered in the Isle of Man, whose registered office is at Jubilee Buildings, Victoria Street, Douglas, Isle of Man, IM1 2SH, company number 106266C.
“You” or “Member” means the company or individual who signs up online to the GS Membership under these Terms and Conditions and received a confirmation email with the terms they have agreed to.
2. GS Membership
2.1 Fees for GS Membership are set in accordance with the Grecian Studio Pricing.
2.2 At the time of payment, You are deemed to have agreed to these Terms and Conditions (by ticking the box on the ‘Book Online’ page that states they have read and agreed to these Terms and Conditions).
2.3 Subject to, and in accordance with, these Terms and Conditions we will provide You with the Services (as set out in clause 2.2 below) and any Additional Services that You may request from time to time (in accordance with clause 2.1) during the Regular Business Hours.
2.4 The Services provided by Us will include the following, during Regular Business Hours:
(a) Access to the Premises during the Access Hours.
(b) Use of the Coworking Space during the Access Hours.
(c) Use of Studio 1 as described in Clause 8.
(d) Use of the shared internet connection at the Premises.
(e) Use of a secure storage locker, subject to availability and without any liability
(f) Use of printers/copiers/scanners.
(g) Use of the on-site parking and bike storage, subject to availability
(h) Maintenance, cleaning and waste disposable of and around the Premises.
2.5 Your GS Membership Manager will be Your point of contact throughout Your membership.
2.6 Grecian Studios will not always be staffed during Regular Business Hours on Regular Business Days.
2.7 You will have access to the Premises from 9.00am – 6.00pm, 5 days a week, other than when a pre-planned event is taking place (of which we will notify You).
2.8 We reserve the right to shorten or amend the Access Hours, at any time. In the event that we make any such changes we shall give You as much notice as possible. There may be circumstances, which are outside of our control, where we cannot give You advance notice of such changes.
2.9 In delivering the Services (and any Additional Services) to You, We shall:
(a) deliver the Services (including any Additional Services) with reasonable care and skill;
(b) comply with all applicable laws, statutes, regulations, and codes, from time to time in force; and
(c) use Our reasonable endeavours to observe all reasonable health and safety rules and regulations, and security requirements that apply to the Premises.
3. Virtual Office Service
3.1 As part of our Additional Services, we can provide a Virtual Office Service, which includes:
(a) the use of the Premises address as Your formal registered office address filed with and confirmed to Companies House (“Registered Business Address”) with prior consent from Us; and
(b) the use of a mail handling service in which we will accept mail on Your behalf during Regular Business Hours, (the “Virtual Office Package”).
3.2 If You choose to use the Virtual Office Package (or part thereof), You must collect Your post from the Premises during Regular Business Hours. All post must be collected on a regular basis, and no later than within one month of our receipt of such post.
3.3 It is Your responsibility to provide any additional information requested and this Virtual Office Package will not commence until the information has been supplied to our satisfaction.
3.4 We do not take responsibility for any lost items and we shall not accept any item which exceeds 5kg in weight, 50cm in any dimension or 1 cubic foot in volume.
3.5 We retain the right to return to sender any post or parcels that are not collected within 1 month of our receipt.
3.6 No warranties are given for the availability of our staff to sign for or forward mail delivered to the Premises outside Regular Business Hours.
3.7 We are not able to forward or scan any post that we receive.
3.8 The cost of the Virtual Office Service is £100, plus VAT, per annum.
4. HEALTH & SAFETY
4.1 It is Your responsibility to ensure You and Your employees are aware of the health and safety risks and take adequate care when at the Premises. You are responsible for Your own health & safety assessments before any shoot.
4.2 You should familiarise Yourself with Our Health & Safety noticeboard for Our policies and fire evacuation documents to make sure You are aware of Hollowell Limited’s health & safety procedures.
4.3 Smoking and vaping are strictly prohibited within the Studio Space and throughout the building. Alcohol consumption and the use of illegal substances are also strictly forbidden. Any individual found to be under the influence of alcohol or illegal substances will be required to leave the Premises immediately, and the studio reserves the right to terminate the booking without refund or liability for any resulting losses.
4.4 You are entirely responsible for safety of Your property and possessions while using the Premises and all such items must be removed when You leave each day, except for property stored in the storage lockers provided. Property left in the storage lockers is still Your responsibility. We accept no responsibility for any loss or damage to Your or any guests property while using the Premises whether caused by negligence or otherwise.
5. INSURANCE AND Liability
5.1 Use of The Studio and equipment is at Your own risk. You are advised to take appropriate safety precautions and You waive all rights to seek legal redress for mishaps, accidents, or loss while on the Premises.
5.2 You must ensure that You have the public liability insurance for all persons in the studio during the hours of use, to cover any accident damage, injury or death. The booker will be responsible.
5.3 Other than in respect of death or personal injury caused by our negligence we shall not be liable for the death of, or injury to You, Your employees, or guests or for damage to any property of theirs or for any losses or damages or other liability incurred by them in the exercise or purported exercise of the rights granted by these Terms and Conditions.
5.4 You are responsible for any damages to equipment or studio space during You hire period due to neglect or misuse and notify us immediately should any damage occur.
5.5 You will not do anything that might invalidate any insurance policy covering part of the building or increase the premium. A copy of our insurance policy is available upon request.
6. General TERMS & CONDITIONS
6.1 Use of the Premises is subject to sufficient space being available to accommodate safely and comfortably the members wishing to use the space at any one time. We will determine the capacity levels at our sole discretion.
6.2 You agree to ensure that You carefully unlock and lock the building, including arming and disarming the alarm, when entering first in the morning and leaving last in the evening.
6.3 You must not allow Your key fob to be used by anyone else and must avoid “tailgating” someone else when entering or leaving the Premises or allowing anyone to “tailgate” You.
6.4 You shall not make copies of any keys or other means of entry to the Premises, nor lend, share, or transfer any keys or member cards to any third party. If You lose Your key or key fob, we can arrange for a replacement at £20+VAT per key or key fob.
6.5 You must not carry on any activity or business on the Premises which is dangerous, offensive, noxious, illegal, immoral, or which may become a nuisance, annoyance, or inconvenience to us, other users, or any neighbouring premises.
6.6 You will use the facilities while respecting the rights and interests of other users, which includes, but is not limited to, noise levels, the amount of space You utilize, and Your use of the wireless connection.
6.7 You will not alter or install any wiring, I.T., or telecommunications connections in the Premises or around the Studio Space without our permission.
6.8 We enforce a bandwidth fair usage policy to ensure everyone has fast WiFi. In cases of consistent excessive bandwidth usage, we will contact You to propose a suitable solution. If You decline the suggested solution and the excessive usage continues, we reserve the right to restrict Your internet access at our discretion. An example of excessive resource usage is utilizing more than 25% of the available bandwidth over 24 hours.
6.9 You will not use the name “Grecian Studios” or “Hollowell Limited,” or images of the Premises, in any advertising, publicity, or other purposes without our prior consent.
6.10 You shall not take or copy information belonging to other members or their guests without their permission.
6.11 The use of the Service for illegal sharing or distribution of software and other intellectual property is prohibited.
6.12 For the avoidance of doubt, You agree and acknowledge that You are equally bound by these Terms and Conditions, particularly the rules and regulations set out in this clause 3, regardless of whether You are connected to a Company within the GS Membership.
7. GUESTS & PETS
7.1 If You do bring a guest to the Premises in accordance with the above, You undertake that:
(a) You will be present with such guest at all reasonable times during their visit;
(b) The guest leaves the Premises with You and, for the avoidance of doubt, at the same time as You;
(c) You will be responsible for the actions of Your guests at all times;
(d) You will be responsible for ensuring that Your guests are aware of and agree to be bound by these Terms and Conditions;
(e) any breach of these Terms and Conditions by a guest will be treated as if You have committed such breach;
(f) You agree not to exceed Our maximum number of attendees to be advised prior to bookings and agree that We reserve the right to refuse entry or terminate a booking if a venue space is at capacity;
(g) You will ensure that Your own public liability insurance s operative for all persons in the studio during the hire period;
(h) Your guests will sign in and out of the guests book held in the kitchenet every time they enter and leave the Premises; and
(i) You and Your guests will comply with the most up to date version of Grecian Studios’ guest policy, as made available by Us on request and updated from time to time. Hollowell Limited reserves the right to charge if the guest policy is not adhered to.
7.2 You are solely responsible for verifying that all models employed during Your hire period are of legal age for the activities they are to be engaged in. Hollowell Limited has no responsibility to determine or verify the age of participants during Your hire.
7.3 You must ensure that all minors under the age of 16 are always accompanied by a chaperone. Minors must have parent's or guardian’s permission to be at the Premises, and/or to be photographed or filmed as relevant. If You violate this policy, not only are You subject to being barred from future use of the Studio Space but are also hereby notified that You assume full liability for any and all litigation outcomes associated with photography of a minor.
7.4 We reserve the right, at our sole discretion, to grant or refuse access to the Premises to any guest at any time. For the avoidance of doubt, no prior acceptance of a guest’s access will be considered future consent to access, regardless of whether such access is ongoing or occasional.
7.5 You will not bring pets or animals into the Premises without our prior written consent, with the exception of guide/ hearing dogs, in accordance with Our pet policy). Any violation of our pet policy will result in an automatic ban on any future consent to bring pets or animals to the Premises.
8. Access and use of Studio 1
8.1 Your GS Membership entitles You to 2 days, or 2 credits, per calendar month to use the Studio 1 space.
8.2 Refer to the Studio 1 pdf document to see what is included in the use of Studio 1.
8.3 It is Your responsibility to book Your days in advance.
8.4 You are welcome to swap Your days with other members.
8.5 You are not allowed to carry over Your credits to the next month.
9. Late Payments
9.1 You are responsible for ensuring that invoices (for You or of any members selected to be paid by You under Your account) are settled by Direct Debit.
9.2 If Your bank account, or the bank account details change, it is Your responsibility to update Your payment method by notifying hello@grecianstudios.co.uk of the change without delay and ensure the accuracy of such details at all times.
9.3 If payment via direct debit, credit or debit card (or any other agreed payment method) fails on more than two occasions, We may require You to pay an additional administrative fee of £50+VAT in respect of each payment attempt thereafter.
9.4 Hollowell Limited reserves the right to immediately charge Your card in the event that any invoice has not been paid as of the applicable due date.
9.5 Hollowell Limited reserves the right to immediately suspend Your membership and the membership of those members paid by You in the event of any unpaid invoices by You due to an invalid payment method on Your account, or a rejected card transaction. In this event, You will be unable to access our Premises. We may at our absolute discretion terminate Your membership.
9.6 Hollowell Limited further reserves the right to pursue any and all remedies available to it under applicable law, including reporting You to applicable credit reporting agencies, in the event of any unpaid invoices hereunder.
9.7 Re-establishing Your account after full payment of late Fees shall be at Hollowell Limited’s sole discretion. All late payments shall bear interest at 8% per month plus Bank of England Base Rate. This is in addition to an administration charge per outstanding invoice of £40 for debts under £1,000, £70 for debts under £10,000 and £100 for debt over £10,000.
9.8 We will ask You to charge Your outstanding balance to a payment method of Your choice. If this payment method is declined, please add a new payment profile and try again. Reach out to Your bank to ensure Your payment method is valid.
10. Cancellation
10.1 Cancelations must be made earlier than 3 business days’ notice in order to retain that credit.
11. TERMINATION
11.1 You are able to cancel the GS Membership by informing us with 1 months’ notice in writing.
11.2 We shall be entitled to terminate these Terms and Conditions: (i) immediately by written notice in the event You are in breach of these Terms and Conditions, or (ii) otherwise for convenience at any time upon providing 1 months’ written notice to You.
11.3 Termination of these Terms and Conditions shall not affect the rights of either party in connection with any breach of any obligation under these Terms and Conditions which existed prior to the date of termination.
11.4 Following termination of these Terms and Conditions, we will be entitled to dispose of any of Your property remaining at the Premises that has not been collected within 1 month of termination, and will be entitled to charge You the disposal cost without any obligation to You to store such property. We shall not be liable to You by reason of the disposal and You shall indemnify us in respect of any claim made by a third party. Following termination of these Terms and Conditions we will not forward or hold (for any period) any mail.
11.5 If You use Our Registered Business Address service, You warrant that You will immediately, and no later than within 48 hours of termination or expiry, (i) change Your address at Companies House and (ii) remove any reference to the Grecian Studios address from Your website.
12. INDEMNITY
12.1 You agree to indemnify us and keep us indemnified against all losses, claims, demands, actions, proceedings, damages, costs, expenses or other liability in any way arising from these Terms and Conditions and any breach of Your obligation contained in these Terms and Conditions and the exercise of any rights given by these Terms and Conditions.
13. BREAKAGES, LOSSES AND DAMAGES
13.1 Hollowell Limited shall not be liable to You for any loss, damage, expense, or for any consequential loss (including loss of profit) whatsoever or howsoever arising out of or in connection with any of the following: any damage to or loss of property by You or Your guests or agents or any third party; any breakdown, stoppage or failure of the facilities and equipment provided in the studio or any other equipment supplied to You by us.
14. Miscellaneous
14.1 Changes to these Terms and Conditions: We reserve the right to review and alter these Terms and Conditions for any reason, including to reflect the changing needs of the business and to comply with new legislation. All changes will be posted on our website 28 days prior to them taking effect. You will be bound by the new terms from the effective date (as notified).
14.2 Data Protection: We process all personal data provided by You to Us in accordance with Our privacy policy (https:/www.grecianstudios.co.uk/privacy), a copy of which is available on request and can also be found on our website. The parties shall comply at all times comply with their data protection obligations as set out in the Data Protection Act 2018.
14.3 Force majeure: Neither party shall be in breach of these Terms and Conditions nor liable for delay in performing, or failure to perform, any of its obligations under these Terms and Conditions if such delay or failure result from events, circumstances or causes beyond its reasonable control.
14.4 Software: In order to utilise all (or certain) functionalities offered by Us, it may be necessary to install software onto Your or Your employees’ computer. In addition, from time to time at Your request We, or our sub-contractor, may help troubleshoot problems You may have in trying to access certain functionalities such as printing or accessing the internet. You agree that We or our sub-contractor shall not be responsible for any damage to Your computer system relating to such technical support or downloading and installation of any software; We do not assume any liability or warranty in the event that any manufacturer warranties are voided; and offer no verbal or written warranty either expressed or implied regarding the success of any such
14.5 Assignment: You shall not assign, transfer, charge, subcontract, declare a trust over or deal in any other manner with any or all of Your rights and obligations under these Terms and Conditions without Our prior written consent.
14.6 If You have questions about these Terms and Conditions or the Services, please contact Us by email at hello@grecianstudios.co.uk.
14.7 Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter or formation.
Updated 17/06/2025